iChess Club - FAQ | iChess.net

iChess Club – FAQ

Ichess Club - Faq

Let’s take a tour through all of your club benefits.

  1. How do I get my 40% discount on store items?
  2. Where can I find my store credit each month?
  3. How do I use my store credit?
  4. How can I watch the 30-minute course previews?
  5. What is VECO and how can I watch it?
  6. Do I get bigger discounts on sale items?
  7. What happens if I miss out on a sale?
  8. How do I cancel my subscription?

How do I get my 40% discount on store items?

Your iChess Club membership entitles you to 40% off the standard price of nearly all our products.

Just find the course you want, click on it to go to the product page, and you will see your discounted price above the ‘Buy Now’ button.

If you only see the standard price, it’s probably because you’re not logged-in to your account.

(Excludes physical items, software, ChessBase, eBooks, Chessable, GingerGM, and Merchandising).

Please note that temporary coupons (usually 10% off to 25% off) can’t be stacked with this 40% discount.

Where can I find my monthly store credit?

Your store credit coupons are added to your account every month – just joined? There’s one waiting for you!

Go to your account and click on “Coupons” on the left-hand-side. (Or click here and bookmark the page.)

Oh, and don’t worry about losing any unspent credit – each coupon is good for a whole year so you can save them up and get something more expensive if you like.

How do I use my store credit?

Once you have found the course you want, click the ‘Buy Now’ button on the right-hand side. This will take you to Checkout.

You can now expand the ‘Have a Promotional Code’ tab, which will show the coupons and Store Credit Coupons available. Pick the ‘My Store Credit‘ button.

Click on a coupon to get a discount on your purchase. Please allow some seconds to see that discount listed before the sub-total on the right-hand side of the Checkout screen.

Don’t want to use your store credit with that purchase? Click the ‘Remove’ link to take it off.

How can I watch the 30+ minute preview of a course?

iChess Club members can watch 30+ minute previews of nearly all courses in our shop. (Non-members only get the first 3 minutes.)

Just go to the product page of the course you want to watch and you will be able to stream the video in your browser.

Note: if you’re only getting the first 3 minutes, make sure you’re logged-in to your account.

What is VECO and how can I watch it?

VECO is the Video Encyclopedia of Chess Openings and it’s the place to go when you’re preparing for a game (or just working on your openings).

Updated every week, VECO contains 30 minute GM trainings on ultra-specific opening lines.

To access VECO, go to the ‘iChess Club’ menu and select ‘iChess Club Premium Videos’ – or click here.

Learn the ideas behind the openings, the latest theory, novelties and GM attacks to get the advantage in your next game.

Do I get bigger discounts on sale items?

If you’ve seen one of our weekly email or homepage offers and want to take advantage of the big discount being offered, you will save a further 5% on the sale price!

Just click the link on the offer to be taken to the checkout page. Your extra 5% discount will be applied automatically.

What happens if I miss out on a sale?

Missed one of our email offers? Don’t worry!

Click on the link and go to the offer page. Check the box above the ‘Buy Now’ button and you will get the full discount.

How do I cancel my subscription?

What? Why would you want to?

But seriously, we know circumstances change, and you might not feel the need for the iChess Club benefits anymore.

If that’s the case, we make it nice and easy for you to cancel. No forms to fill in or call into Support.

Make sure to have your session active, and from your Dashboard, go to ‘Billing,’ click on ‘Cancel.’ Some helpful questions may lead you to find a useful answer. If not, click on ‘Cancel my Subscription.’

Depending on your subscription plan, some varying options will display. Please consider some really tempting offers before you leave: You can pause your subscription for one, two or three months, downgrade or upgrade it, or even sometimes access the option to have huge savings by getting four months free for a yearly subscription.

You can reactivate your account anytime.

Do I get any other bonuses as an iChess Club member?

We’re always adding new, exclusive content and offers for iChess Club members.

You will also receive monthly emails from GM Damian Lemos with bonuses like free courses and early-access previews of upcoming courses.

If you ever have any questions, we’re here and ready to help you – just email support@iChess.net.

Welcome to the iChess Club!

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